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O que faz um consumidor ser leal à marca - Forbes Portugal

O que faz um consumidor ser leal à marca

17 Dezembro, 2020 20:32

Estudo da Talkdesk concluiu que dois terços dos 900 inqueridos afirmou que uma má experiência, no contacto com empresas de seguros e serviços financeiros, tem impacto negativo na sua fidelização .

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